Frequently Asked Questions
Everything you need to know about shopping with Caledon Farms.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within North America.
Do you offer international shipping?
Currently, we ship to customers within Canada and the United States. We are looking to expand our shipping zones in the near future.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
At Caledon Farms, we prioritize quality and ethics. We work closely with our suppliers to ensure that our products meet high standards of sustainability and environmental responsibility.