Returns & Exchanges
At Caledon Farms, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for most unopened items to ensure a seamless shopping experience.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact, and include a copy of your packing slip or order confirmation.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or ship via your preferred tracked method.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing